Maisie Gray is located in Linlithgow, Scotland and therefore we are currently following all Scottish Government and UK Government guidance.
No one with symptoms of COVID-19 is involved with the business at any time. Should any of the staff or their close contacts become symptomatic they will isolate as per guidelines. The business will continue to function where possible but will not hesitate to temporarily close if this is the safest option.
Our work areas are cleaned after use.
All organic clothing is shipped where possible in its original packaging minimising physical contact. Some of the brands we stock do not provide packaging due to their eco credentials so we will provide an alternative throughout the pandemic. This goes against our plastic-free ambitions, however, the health of our customers must take priority.
All pottery and crafts are quarantined and then cleaned on arrival from suppliers.
All boxes returned by customers are quarantined before opening.
All kiln-fired items are fired to in excess of 1000 degrees celcius. Gloves are worn to pack these to return to customers.
All packaging is disposed of appropriately and responsibly.
We have been delighted to continue to remain open safely throughout this pandemic. Thank you for your continued support.